About Aiongold2u

1.What does Aiongold2u do?

We are a world leading seller group of in-game currency for Aion. We are devoted to serve the need of the Aion community and enhance the online gaming experience. We are here to enable the aion gamers better enjoy more challenging adventures in the games.

2.What is Aiongold2u all about?

Our ultimate objective is to benefit our fellow on line game enthusiasts by being efficient in transaction, Lucid and user friendly, Reliable, Interactive, Outclassing the rest and a Nexus to the future of gaming.

General

3. Do you offer power-leveling services?

Yes, we do.

4.Why does the price of currency changes all the time?

Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.

Customer Service

5. LiveChat Help

Aiongold2u is committed to provide maximum customer satisfaction by providing a 24/7 on-line help chat system to ensure all your queries being answered at the soonest instant.

6.What should I do if the LiveChat is not available?

Much as we set the highest priority for all our valued customers, instances where internet connections are temporally down or our systems might be facing some technical faults and disturbances are inevitable. In event of such situation, please do contact us via email and we will revert back to you shortly.

About the order

7. What happens if I entered a wrong Character name or selected the Wrong server?

Under such instances, there is no call for Panic. Simply log on to our website and contact any of our customer representatives In order to expedite the process, please furnish us with your actual desired Character name, Server name and followed by your Paypal address. We will then rectify the error and will execute delivery according to the new information provided by you.

Delivery

8.How long do I have to wait for your delivery?

Delivery usually occurs within the first hour after payment has been received. We are trying our best to send the gold to you as soon as possible. However for some of the newer or more popular servers, It may take from 1-48 hours.

9. What are the possible reasons for delay?

There are various possibilities such as Technical errors like internet down time and incorrect or insufficient information provided. Therefore, it is very important that you furnish us with a valid telephone number and email address for us to contact you. At the same time we will not give the information to the third party.

10.You have stopped talking to me in the game during a delivery, what went wrong ?

We may be disconnected due to technical reasons half way through the transaction. No worries at all, we will contact you soon as we get online again.

11.It's Urgent and I need my stuff now

So long as we are online, we will deliver to you by the soonest means, but if it’s a "life" threatening situation and you cannot wait, please feel free to contact our customer representative even before you make your payment so that we can ensure we have sufficient stocks to tide you through.

Payment Options

12. What Forms of Payment do we accept?

We mainly accept Paypal, E-check and Western Union.

13. How long does it take for my payment made via Paypal to be processed?

If you are using E-Check, the process will take up to 4 business days due to clearance process.
If you are using Credit Card/ Paypal account balance, the process is almost immediate and delivery will be done as soon as Paypal alerts us with regards to your payment. We will then do the delivery soon as we have verified all your details.

Security

14.Is this business safe or legal?

Aiongold2u has been in the virtual trade industry for years. Over the years, we have achieved a proven sales track record and established a loyal customer base. We are well known for our quick response, game variety and most importantly, our pricing has been very competitive compared to our worthy competitors. Our business mainly involves trading which implies, we buy from gamers who are willing to sell their excess virtual currency or item and we sell to interested buyers at a marginal profit. Under the circumstances of an individual seller who is willing to sell us at a quoted price. We will then resell it to an individual buyer who is interested in the item or the virtual currency by no means undermining any party's interest.

15. I'm worried about the privacy of my details?

Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.